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Established in 1969, Tongtai Machine & Tool Co., Ltd is listed in Taiwan in 2003 (TW-4526). Located in Kaohsiung, Taiwan, Tongtai started with the production of customized machines and now, this machine tool factory, has the most diverse product line in the industry today.
Tongtai's product line includes vertical/horizontal machining center machines, vertical/horizontal lathes, compound machining centers, boring and milling machines, metal additive manufacturing equipment, PCB processing machines, laser processing machines, smart software, etc. It provides "one-stop shopping service", and is experienced in automation and turnkey projects, as well as the planning of whole plant or whole line production. From model selection to processing machines, customers can trust Tongtai to assist them in planning and execution. The machines produced can be put into production line immediately after the customer's acceptance is completed.
Consultative Selling Service: providing solutions from customers perspective
For many years, Tongtai has been committed to being the driving force behind various industries. The logo design perfectly explains it. The trademark is composed of one blue and one gray English characters "T"; the blue represents “trust”, while the gray represents “technology”. The company promises to enhance its connection between customers, society and enterprises through trust and technology, and extending this connection to the world. Good customer relationship is very significant. Tongtai hopes to bring benefits to its customers by satisfying their needs and providing good service. The company adopts "Consultative Selling" service model by analyzing the problems and offering solutions based from the customer's viewpoint. In this way, trust and long-term relationship is built.
At present, the company’s main market for cutting machine tools is the automobile and motorcycle industry, accounting for about 42%. When it came to successful cases in recent years, Chairman Jui Hsiung Yen believes that the "Smart Manufacturing Flexible Production Line" executed by both Tongtai and KYMCO has attracted the most attention. This project emphasizes IoT, CPS, FMS, and MES, and other highlights include:: developing from basic digital networking to visualization; using digital twins to achieve integration of virtual and real environments; implementing small and diversified production for flexible manufacturing; bridging customer’s ERP and supply chain connections; and integrating production information in manufacturing operations and solve the problem of flexible production in component processing.
In order to provide customers with an efficient and intelligent manufacturing production environment, Tongtai makes sure it produces the first product right. To prevent from making defective products, the company applies man machine collaborative operation and implement predictive security system.
Tongtai's 2021 TIMTOS exhibition highlights
Due to the impact of the epidemic, the number of customers from overseas will probably reduce this year. However, Chairman Jui Hsiung Yen is still positive and will therefore focus more on local customers in Taiwan to have a better understanding of the needs and pain points of domestic customers by having in-depth conversations.
With the increasing trends in Industry 4.0, the machine tool industry has become a part of the smart production chain. Therefore, Tongtai will exhibit its improved and best-selling models, such as multi-axis turning-milling composite models with a focus on the high-end market. With an experience in smart manufacturing, industry 4.0 development and customized production, Tongtai will exhibit more smart manufacturing solutions during the exhibition. From the product development stage to production line establishment, producing, shipment and quality control, Tongtai has a solution at each stage to help customers improve efficiency and quality.
There will be a team of experts on stand-by at the booth to help visitors in with their various production problems, through face-to-face discussions.
Smart manufacturing and digital transformation promote growth in Post COVID-19 Era
The COVID-19 epidemic has affected the machine tool industry. Causing serious damage to the automobile and aerospace industries, the machine tool industry chain and its downstream manufacturers, Chairman Jui Hsiung Yen concluded. Nonetheless, he said that Tongtai promotes internal improvement through multiple strategies. On the other hand, it continues to develop overseas markets. Besides China, Thailand, India, Malaysia, and Vietnam, Tongtai will focus on the US and Mexico markets which might be the goal of the industry for moving factories or deployments in the future. “Tongtai will also invest more time and manpower to actively prepare for this,” he added.
Smart manufacturing and digital transformation drive the growth of this company. Tongtai will enhance its corporate value by improving design, manufacturing, quality inspection, assembly, and testing. At the same time, it will accelerate the development of new products and service-oriented business models with the production and service applications of digital technology, and use remote service and maintenance models to break through obstacles and strengthen its competitiveness.
Company Name: Tongtai Machine & Tool Co., Ltd.
Business Contact: Jeff Chan, Marketing Planning Division
Contact number: +886-7-9761588 #1124
Contact email: palm333@tongtai.com.tw
Corporate website: https://www.tongtai.com.tw/en/
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